Your Business

5 easy ways to improve customer service over the phone

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A single bad call can ruin a relationship, writes Kat Hancock, PROFITGuide.com. Tips on making ...

3 ways to revitalize Canada: Dominic Barton

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The man hand-picked to help revive the Canadian economy has hope. But he’s adamant that ...

Liberals launch flexible working consultation

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The federal government will hold consultations on giving Canadian employees more flexibility in their work ...

How to compete with robo-advisors

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Robo-advisor services in Canada are not a passing trend, with at least one Canadian online ...

Sounding Board: What employers need to know about Bill 132

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With Bill 132, Ontario’s Sexual Violence and Harassment Action Plan Act, receiving royal assent at ...

Industry groups react to CSA’s bombshell proposals

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Thursday was a big day for Canada’s investment industry, writes Advisor.ca. Regulators offered up proposals ...

Robots offer more client support than you think

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Too many advisors underestimate the services of digital wealth firms, writes Katie Keir, Advisor.ca. You may ...

Nervous about CRM2? Here’s how the U.K. dealt with transparency reforms

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Over the last eight years, the U.K.’s financial industry has undergone a transformation, writes Katie ...

5 ways to keep startup costs low

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The early days are when business is at its most fragile, so your clients should ...

Knowing, communicating and pricing your value

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Discovering and articulating your unique value proposition is challenging for advisors, especially when people think ...

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